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Discussion topic: Connection issues

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This message was authored by Jay2509 This message was authored by: Jay2509

Connection issues

Just set up new Puck. Says updating software for the last 29 minutes with 0% progress

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Jay2509 This is quite common.  Unplug the puck for a couple of minutes and then plug it in again and start the setup process again.

 

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