On demand apps crashing from playlist

[James157]

Hi,

I get constant crashes on the catchup apps, it loads and then when I play an episode it goes back to the playlist menu. Seems to have started since adding ad skipping. Anyone else having this. 

thanks

James

[MarkGoldsmith]

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@James157 wrote:

Hi,

I get constant crashes on the catchup apps, it loads and then when I play an episode it goes back to the playlist menu. Seems to have started since adding ad skipping. Anyone else having this. 

thanks

James

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@James157 Unplug the puck for 30 seconds to reboot it and it should be fixed.

i occasionally also get this, i assume it's a memory related issue on the puck which is the reason a reboot fixes it.

[James157]

@MarkGoldsmith 

i should have mentioned in the original post I'm rebooting daily which is getting annoying now. 

regards

james

[Exiled-in-HH]

Regular reboots are not unusual but daily are🤔

Have you requested a replacement Puck?

[PSC133]

I connect all my Stream Pucks through smart plugs which are timed to turn off for 15 minutes during the night.  This has virtually eradicated the need for further reboots.

[James157]

not asked yet, it seems to have started since adding ad skipping, as it was a trial i have removed and got to wait until removed.