Not able to watch Disney+

[Paulrs1]

I have a Sky Ultimate TV package with Disney+ Standard with Ads.
According to Sky website the accounts are linked, but when we try to watch Disney+ it gets stuck in a loop, asking us to login.

Any guidance on we can watch the channel?

[SuperMatt · Accepted solution]

Hello, @Paulrs1. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141