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Discussion topic: Non delivery of Sky streaming puk

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This message was authored by: WL123

Message posted on ‎01 Sep 2025 07:29 PM

Non delivery of Sky streaming puk

Hi everyone 

I placed my order on 19 August for sky streaming puk and got order confirmed email. Puk still has not been delivered and I have not received dpd tracking number. When I log into sky it just says your order is on the way. Has this happened to anyone before? Thanks 

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Superuser
This message was authored by: mikealanr

Message posted on ‎01 Sep 2025 08:45 PM

Re: Non delivery of Sky streaming puk

Posted by a Superuser, not a Sky employee. Find out more

Hi @WL123 

 

The best thing would be to call sky and check (we are fellow subscribers here on the community) however Skys delivery times on the site are targets. I've ordered a mobile which stated "order before 8pm for next day delivery" but took two days to arrive.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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