14 Feb 2025 02:19 PM
19 Feb 2025 06:40 AM
My subtitles have now returned thanks for your help
15 Feb 2025 09:42 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Feb 2025 10:11 AM
Posted by a Superuser, not a Sky employee. Find out more@pjohng Your multuipe posts across the community regarding the same issue have been removed, your issue has been escalated to the community messaging team and creating duplicate threads will only cause confusion.
18 Feb 2025 12:55 PM
Hi I have spent a good part of this morning trying to find out the results of the escalation, with no result just passed from one depth. To another each time having to give the same details. Not good
18 Feb 2025 02:15 PM
Posted by a Sky employeeHi there, @pjohng. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Feb 2025 06:40 AM
My subtitles have now returned thanks for your help