Discussion topic: No sound

This message was authored by: Skye2k · ‎04 Apr 2024

Everything was working fine, but today I turned on my tv and sky stream as normal, and there is no sound whatsoever! I tried apps and normal live tv but there is nothing at all! I turned on my PlayStation and there is sound coming out of my tv while on that so it's not my tv. Very confused

This message was authored by: GD1 · ‎04 Apr 2024

@Skye2k Have you powered down the puck for a minute or 2 by unplugging at the wall?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Skye2k · ‎04 Apr 2024

I had turned it off at the wall a couple times yes, may leave it all off and unplugged overnight and see if that fixes it. It's very strange I've gone into the sound settings and everything

Discussion topic: No sound

No sound

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