Discussion topic: No sound from sky puck

This message was authored by: AntCr · ‎15 Sep 2024

We have just got sky stream. There is no sound on some channels especially with live sports. I've reset the puck etc but nothing seems to fix the issue.

This message was authored by: CoffeeDrinker · ‎15 Sep 2024

Try going into Settings > Picture & Sound and change the audio first to Dolby Digital (not Dolby Digital Plus). If that doesn't help, try PCM stereo.

Sky Glass & Streak Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.

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This message was authored by: CoffeeDrinker · ‎15 Sep 2024

Try going into Settings > Picture & Sound and change the audio first to Dolby Digital (not Dolby Digital Plus). If that doesn't help, try PCM stereo.

Sky Glass & Streak Puck customer w/Sky Entertainments & Netflix, Sky Cinema, Whole Home & UHD/Dolby Atmos add-on.

Discussion topic: No sound from sky puck

No sound from sky puck

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