0

Discussion topic: No puck no pictures

Reply
Avatar for Nointernetups
Level 1 icon
What's this?
This message was authored by: Nointernetups

Message posted on ‎10 Nov 2025 06:25 AM

No puck no pictures

The puck is not switching on to get tv coverage and channels 

Report post
Post 1 of 2
55 Views
0 Likes
Reply
Reply

All Replies

Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎10 Nov 2025 08:32 AM

Re: No puck no pictures

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this Sky help article, namely doing the recovery procedure on step 4;

 

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-...

 
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 2 of 2
27 Views
0 Likes
Reply
Reply