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Discussion topic: No option to activate

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This message was authored by Ellen10 This message was authored by: Ellen10

No option to activate

There's no option to activate a sky stream puck. Have activation code but where do I put it?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: No option to activate

Posted by a Superuser, not a Sky employee. Find out more

@Ellen10 wrote:

There's no option to activate a sky stream puck. Have activation code but where do I put it?


@Ellen10 

 

The activation code will appear on your tv screen as you go through the setup process.

 

the screen will tell you to either scan a qr code or go to sky.com/activate and will display a 6 digit code for you to enter on the website.


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Ellen10
Topic Author
This message was authored by Ellen10 This message was authored by: Ellen10

Re: No option to activate

It just asks if I have sky+ or skyQ and I haven neither 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: No option to activate

Posted by a Superuser, not a Sky employee. Find out more

@Ellen10  Was the puck ordered directly from sky?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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