This discussion topic has been answered Discussion topic: No Sound

This message was authored by: HavencroftKev · ‎21 Sep 2025

Just as the second half of the Arsenal v City started the sound dropped out. It appears to be be on all channels without sound. Any ideas?

This message was authored by: GD1 · ‎21 Sep 2025

@HavencroftKev Have you restarted your puck?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎21 Sep 2025

@HavencroftKev Have you restarted your puck?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: HavencroftKev · ‎21 Sep 2025

Yes I did, sound back now. Thanks 👌

This discussion topic has been answered Discussion topic: No Sound

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