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Discussion topic: No 3 button switches off sky puck

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This message was authored by: Dangermouse2024

No 3 button switches off sky puck

3 button switches off the puck, can't enter my pin without it

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This message was authored by: mikealanr

Re: No 3 button switches off sky puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dangermouse2024 

 

Try unpIring and repairing your remote as outlined here: https://www.sky.com/help/articles/remote-control-help-sky-glass

 

If that doesn't work you will need to speak to Sky customer services for a replacement.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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