Discussion topic: Sound droupout
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Message posted on 31 Oct 2024 07:38 PM - last edited: 31 Oct 2024 07:39 PM
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Sound droupout
For the last couple of days, the sound drops out for literally milliseconds. Doesn't matter what channel I'm watching or what app I'm using.
No change in setup and have rebooted stream and Sonos devices including WiFi.
Stream is connected via Ethernet.
Anyone experiencing anything similar?
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All Replies
Message posted on 01 Nov 2024 09:28 AM
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Re: Sound droupout
@Jamie04582 wrote:For the last couple of days, the sound drops out for literally milliseconds. Doesn't matter what channel I'm watching or what app I'm using.
No change in setup and have rebooted stream and Sonos devices including WiFi.
Stream is connected via Ethernet.
Anyone experiencing anything similar?
What do you have the audio output set at on the Stream puck settings? Auto? PCM? DD? Passthrough?
Message posted on 01 Nov 2024 10:12 AM
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Re: Sound droupout
Dolby digital plus. Has been set like this since I've had stream and had no issues.
Message posted on 01 Nov 2024 10:27 AM
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Re: Sound droupout
@Jamie04582 wrote:Dolby digital plus. Has been set like this since I've had stream and had no issues.
Try auto or passthrough and see if that improves things.
Message posted on 01 Nov 2024 04:53 PM
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Re: Sound droupout
I found in the past when I first got stream, using auto would give such poor sound quality.
It's only been the last few days I've had an issue with the sound. guessing it could be related to the recent software release
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