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Discussion topic: Sound droupout

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This message was authored by: Jamie04582

Sound droupout

For the last couple of days, the sound drops out for literally milliseconds. Doesn't matter what channel I'm watching or what app I'm using.

 

No change in setup and have rebooted stream and Sonos devices including WiFi. 

Stream is connected via Ethernet. 

 

Anyone experiencing anything similar?

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This message was authored by: Mister_Dalek

Re: Sound droupout


@Jamie04582 wrote:

For the last couple of days, the sound drops out for literally milliseconds. Doesn't matter what channel I'm watching or what app I'm using.

 

No change in setup and have rebooted stream and Sonos devices including WiFi. 

Stream is connected via Ethernet. 

 

Anyone experiencing anything similar?


What do you have the audio output set at on the Stream puck settings? Auto? PCM? DD? Passthrough?

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This message was authored by: Jamie04582

Re: Sound droupout

Dolby digital plus. Has been set like this since I've had stream and had no issues.

 

 

This message was authored by: Mister_Dalek

Re: Sound droupout


@Jamie04582 wrote:

Dolby digital plus. Has been set like this since I've had stream and had no issues.

 

 


Try auto or passthrough and see if that improves things. 

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This message was authored by: Jamie04582

Re: Sound droupout

I found in the past when I first got stream, using auto would give such poor sound quality.

 

It's only been the last few days I've had an issue with the sound. guessing it could be related to the recent software release 

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