New to sky stream

[maccadm61]

Trying to sign in to discovery+ for the first time, all that comes up is a message which says Time for an update, it says follow your devices instructions to update, but there are no instructions, getting nowhere.  Ive gone in to settings to refresh and update my apps, but this does nothing. Any idea what i need to do.  Thanks

[lettice]

@maccadm61 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

[LauraMac38]

Thanks @lettice  for escalating this. We’ve sent @maccadm61  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.