Discussion topic: New ‘stream’ customer. Missing power supply for open reach terminal

This message was authored by: SteveH1955 · ‎23 Jan 2024

We have signed up for Skystream in a new home. The Open Reach Terminal as an existing fitting is missing the Transformer Plug and connecting power cable. Likely removed by the previous owners.
Help please. Kind Regards. Steve

This message was authored by: MarkGoldsmith · ‎23 Jan 2024

Sounds like you need to call your ISP and get them to arrange a visit by an openreach engineer.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: SteveH1955 · ‎25 Jan 2024

Many thanks for taking the trouble to answer my query. Most helpful.

Discussion topic: New ‘stream’ customer. Missing power supply for open reach terminal

New ‘stream’ customer. Missing power supply for open reach terminal

All Replies

Re: New ‘stream’ customer. Missing power supply for open reach terminal

Re: New ‘stream’ customer. Missing power supply for open reach terminal

Was this discussion not helpful?

Search Sky Community

Start a new discussion