Hi @Arsenale17
See: https://www.sky.com/help/articles/setting-up-sky-glass-updating-software
Try all the steps outlined in that article. It may be you need to use an ethernet cable for initial setup and then go into settings then join your WiFi.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
