04 Jan 2025 04:34 PM
During my new order I asked for an additional puck for my second TV but the order shows 3 pucks being delivered!
Can I update the order before it's shipped to me?
04 Jan 2025 04:40 PM
Posted by a Superuser, not a Sky employee. Find out moreProbably already in the process, for delivery.
But would be best calling Sky as quickly as you can.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to.