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This message was authored by: Wibbo

New Stream user - broadband query

My stream pucks should be delivered in next few days but quick (probably silly) question - 

 

Sky broadband isnt due to go live until Sep 5th, am I able to use the pucks when they arrive with my current broadband connection or do I have to wait for the Sky broadband to go live?

 

If i am ok to set them straight up how do I change it all when new BB is installed? 


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This message was authored by: MarkGoldsmith Answer

Re: New Stream user - broadband query

Posted by a Superuser, not a Sky employee. Find out more

Yes it will generally work with any ISP, it just needs an internet connection.

 

When your new broadband is setup you can go into the network settings on the puck and reset the settings which will bring up the options to select a new network to connect to.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: New Stream user - broadband query

Yes you can use your current BB🙂

 

There is an option in the network setting to reset your BB😉

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This message was authored by: MarkGoldsmith Answer

Re: New Stream user - broadband query

Posted by a Superuser, not a Sky employee. Find out more

Yes it will generally work with any ISP, it just needs an internet connection.

 

When your new broadband is setup you can go into the network settings on the puck and reset the settings which will bring up the options to select a new network to connect to.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

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