technical fault shown when trying to place an order for a sky package

[stuartblanshard]

im trying to place an online order for a sky package as a new customer (have been one previously)

everytime i complete the order form and get to the end to place order same message appears time after time "there is a technical fault please try again" 

do sky not want my business or maybe their systems recognise past customers and we are penalised for leaving previously

HELP

[Exiled-in-HH]

How long is it since you were last a Sky subscribed?

[Chrisee]

@stuartblanshard you only qualify as a "new Sky customer" after 18 months. Where the online system wont co-operate give Sky a call.