New Sky OS

[Michaeljf80]

anyone know what the below is about ? It says get the new sky os, but when you click on it just gives you info about what it includes, nowhere to actually 'get it' as it states.

 

[GD1]

@Michaeljf80  Flagged this on the closed community to feed back to Sky.

[Michaeljf80]

Yeah I was thinking that, but it says sign up, but all it says when I click on it is explore the new os and shows me a few screens with new features, nothing about how to sign up or how to enter a trial.

[GD1]

@Michaeljf80  Sorry edited my reply and must of crossed your post, it's been raised to Sky 🙂

[Michaeljf80]

Ok great thanks for your help

[Barry+Mc+Kelvey]

Hi @GD1 

Just out of curiosity, should info about the new SkyOS not have shown up for the general Sky Customers? Or can't you say too much, as I presume it's been talked about in the Closed Forum?

Thanks in Advance 

Barry 🙂

[Barry+Mc+Kelvey]

Hi @Michaeljf80 

@Are you seeing the message on Sky Glass/Stream?

Thanks in Advance 

Barry 🙂

[Michaeljf80]

Hi

i am seeing the message on the home screen of sky stream

[Barry+Mc+Kelvey]

Hi @Michaeljf80 

Thanks. I'm not at home, to check my Sky Stream.

Thanks

Barry 🙂

[KevNewMedia · Accepted solution]

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@Barry+Mc+Kelvey wrote:

Hi @GD1 

Just out of curiosity, should info about the new SkyOS not have shown up for the general Sky Customers? Or can't you say too much, as I presume it's been talked about in the Closed Forum?

Thanks in Advance 

Barry 🙂

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HI @Barry+Mc+Kelvey 

The trial is only available to Sky Glass and Sky Stream customers. Customers will be selected at random to join the trial.

Selected customers can join either on their Glass TV/Sky Stream puck or via the VIP section of the My Sky app.

[Michaeljf80]

Hi Kev

it isn't giving me the option of signing up on my sky stream puck, it only gives me a screen where I can explore a few screenshots of new features

[Michaeljf80]

However I have just checked sky vip on the sky app on my phone and I had an option to join the trial on there, which I have now joined, it just says coming soon now, and that I don't need to do anything else right now

[KevNewMedia]

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@Michaeljf80 wrote:

Hi Kev

it isn't giving me the option of signing up on my sky stream puck, it only gives me a screen where I can explore a few screenshots of new features

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Yes, @GD1 made us aware of this, and it's being investigated @Michaeljf80 👍

[Michaeljf80]

It did give me the option to join on my sky app in the vip section on my phone however, which I have now joined

[Barry+Mc+Kelvey]

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@KevNewMedia wrote:

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@Barry+Mc+Kelvey wrote:

Hi @GD1 

Just out of curiosity, should info about the new SkyOS not have shown up for the general Sky Customers? Or can't you say too much, as I presume it's been talked about in the Closed Forum?

Thanks in Advance 

Barry 🙂

---

HI @Barry+Mc+Kelvey 

The trial is only available to Sky Glass and Sky Stream customers. Customers will be selected at random to join the trial.

Selected customers can join either on their Glass TV/Sky Stream puck or via the VIP section of the My Sky app.

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• Hi @KevNewMedia 

Thanks for that information. I'm a Sky VIP Diamond Customer, I'm not seeing it in My Sky. I guess I wasn't lucky enough to get selected.

Can you share in here, in what the trial entails?

Thanks in Advance 

Barry 🙂