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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@WelshGeezer  I don't think it's possible to remove someone who has yet to get OS2, you may need to wait for it to install then select the app to remove yourself.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: D+Hig

Re: New Sky OS 2.0

Plus it all depends on whether we get it or not as they have said early October now so it is just the wait really at the moment 

D Higginson
This message was authored by: D+Hig

Re: New Sky OS 2.0

Hi, I remember doing a couple of surveys but no confirmation email but it did say on the app I had to hold on tight

D Higginson
This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@D+Hig  It's difficult to know who you're replying to as you don't seem to be using the @ tag and selecting the user you want to reply to.  https://helpforum.sky.com/t5/Get-Started/bd-p/flow?step=3

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: D+Hig

Re: New Sky OS 2.0

It was for @KevNewMedia to be honest with you 

D Higginson
This message was authored by: Nothappy61

iOS Home Screen trial

Having had a chance to get used to the new home screen being trialled 

I prefer it to the lag and the blank tiles of the previous version but I still think on the channel search we should have the one click Picture in Picture preview and double click to watch on this new version 

This message was authored by: robhardy

Re: New Sky OS 2.0

I Have lots of issues with this

 

Here are the major ones

 

on start up often have blue screen for several noinutes.

My screen goes black and if a program was paused it is lost.

the sound and vission go out of sync, usually fixed by rewinding and forwarding..

 

This message was authored by: Nothappy61

Re: Problem with my apps

Having had a few weeks now to get used to the 2.0 i must say why does Sky not gave you an official way to gave feedback

it  come up on my tv asking if inwould take part which i did

a few weeks later while watching tv my tv just updated itself and upgraded to 2,0

now iv had a few weeks to get used it i mostly approve to me its better colours and definition and fingers crossed so far none of the old versions lag

also the blanking of the tiles your highlighting of the old version seems to be fixed

what i would say 2.0 would benefit from feom bringing the original versions one click picture in picture preview on the channel search amd the double click to choose the programme 

Come

on

Sky you asked us to take part in the trail and asked for our opinion and give is no way to express it

Its as annoying as you upgrading the Sky glass tv to a better version the moment you sold me the old version stating it was the update best that could be bought 

you need to do better take take take no giving back to your loyal customers

 

This message was authored by: Yoghurt

Re: New Sky OS 2.0

@D+Hig  My ui version hasnt been updated yet and am still on os 1.3 

Sarah backx
This message was authored by: Me134

Re: Problem with my apps

Posted by a Superuser, not a Sky employee. Find out more

@Nothappy61 wrote:

Having had a few weeks now to get used to the 2.0 i must say why does Sky not gave you an official way to gave feedback

it  come up on my tv asking if inwould take part which i did

a few weeks later while watching tv my tv just updated itself and upgraded to 2,0

now iv had a few weeks to get used it i mostly approve to me its better colours and definition and fingers crossed so far none of the old versions lag

also the blanking of the tiles your highlighting of the old version seems to be fixed

what i would say 2.0 would benefit from feom bringing the original versions one click picture in picture preview on the channel search amd the double click to choose the programme 

Come

on

Sky you asked us to take part in the trail and asked for our opinion and give is no way to express it

Its as annoying as you upgrading the Sky glass tv to a better version the moment you sold me the old version stating it was the update best that could be bought 

you need to do better take take take no giving back to your loyal customers


I don't have Stream but is it not from the MySky app somewhere?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: D+Hig

Re: New Sky OS 2.0

It can take quite a few updates to be honest with you unfortunately 

D Higginson
This message was authored by: Hoover123

Re: New Sky OS 2.0

@Yoghurt @You've been told so many times, your box won't be updating for the forseeable future. You are not on the trial. It could be a month, 6 months or even a year before you receive the update. 

This message was authored by: robhardy

Re: New Sky OS 2.0

I am on the trial

This message was authored by: Laptop10

Re: New Sky OS

The volume stops working on watch programme from start function after about ten minutes. I tried subtitles on a different programme but volume and subtitles stopped after ten minutes. 

This message was authored by: Matt42

Re: New Sky OS 2.0

So after another day i set a range of BBC and CH4 programmes to record but they don't show in scheduled and then don't appear in recordings after or during broadcast. Will be interesting to see if those channels will have record as a feature in the future or just a glitch. Otherwise all running smoothly. I cant remember if this has been addressed but apps stopping when you want to check the guide isn't ideal! 

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