New Sky OS 2.0

[Deedee36]

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@Yoghurt wrote:

@Deedee36  No software updates in December at all? Weird 

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@Yoghurt @At some point in December sky along with other companies freeze updates to reduce the risk of any major issues while on reduced staff 

[Chrisee]

@Yoghurt if you ran a company that provides entertainment services would you risk an issue affecting millions  by releasing some software at the time usage of your service is at the maximum and your support staff are wanting to be with their families? A code freeze from mid December to a week or so into the New Year is sensible.

[MarkGoldsmith]

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@Chrisee wrote:

@Yoghurt if you ran a company that provides entertainment services would you risk an issue affecting millions  by releasing some software at the time usage of your service is at the maximum and your support staff are wanting to be with their families? A code freeze from mid December to a week or so into the New Year is sensible.

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Indeed - change freezes over the christmas and new year period is extremely common across all software development. 

[KevNewMedia]

Hi Everyone

Thank you for all your feedback and engagement with the Sky OS trial so far. Your comments and insights are helping shape the experience, and we've been working on several improvements based on your feedback and trial usage.

[jxsh95]

Just quickly skimmed through these answers so unsure if everything I'm posted has been addressed, but here are my thoughts:

1. I love the new UI for the home tabs, although it is very laggy
2. However, I think the apps should perhaps take a more prominent place on the Home screen, so it's quicker to access. I know I can use voice search but it'd be nice to not have to rely on it
3. The new voice search is very good, despite my previous complaint!
4. The Live TV navigation is disastorous, the previous interface was aesthetically much nicer and easier to read. I hate how the UI when pressing select takes up half the screen, the new way to flick through channels is horrifically slow and not intuative at all - shame from Sky who I've always admired their UI design for ease of use
5. Recordings feature is great
6. I love the new TV Guide, and the use of channel logos - however, with such space between the channel logo and channel number (when viewing the full EPG) a lot of the more horizontal logos (e.g. Sky Sports, TNT Sports, Sky Cinema etc...) appear very squashed and unreadable, if the wide space is there it'd be nice to allow longer logos to expand and be readable
7. Similar to EPG logo complaints, when viewing all the BBC One regional variants, they all just display as "BBC ONE HD" with no indication of what region, this does not apply for Wales, Scotland and NI though so it's a very minute issue
8. Personally I think the 'My Account' menu should just be accessed via the settings tab, rather than having it's own. A 'Cinema' tab simialr to Sports would be good - but I realise this would require a lot of work to do!

[lettice]

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@jxsh95 wrote:

1. The new voice search is very good, despite my previous complaint!

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@jxsh95 

Excellent summary of your experiences so far.

Re your voice comment.

I do use voice quite a lot, but do sometimes find a few clicks on remote quicker sometimes, like you do have it in your hand anyway with a Sky Stream puck.

The new voice I'm finding is much improved lot and more as it mentions in the Sky OS 2 help article (link below), it's use of 'conventional language', with new features of content Q and A, recommendations and where and when to watch.

Im sure that will grow too in time.

https://www.sky.com/help/articles/sky-os-trial

[Bruchsal1]

I would agree with most of the above.

Although I am not getting the lag. Mine is super responsive and snappy. 
I love the new interface, except for as already said, easy access to apps and a dedicated cinema menu would make sense.

Also I asked in a previous post if the excellent new record function will in time include BBC, ITV & Channel 4. Is there any update on this?

thanks

[Wakey93]

Can you be more specific as nothing seems to have changed since the launch despite multiple notifications of issues.

[Hoover123]

Can I ask will we keep the new OS now until it's rolled out to everyone or will we all be reverted to OS 1.0 before this happens. I am loving the new OS and wouldn't want to lose it, thanks 

[GD1]

@Hoover123  Whilst Sky haven't actually said I don't think OS2 Beta will be reverted to OS1.3 it wouldn't make sense to do that.

[Hoover123]

Thanks @GD1 as always. Your posts and reply are always helpful and appreciated 

[ones8zeroes]

If you use the remote to change to the next channel from favourites it does not flow properly. BBC 1, BB2, ITV, etc.

If you on the BBC One HD and in a different area. So for example East Midlands the next channel will repeat to BBC One HD in a different area because  it follows the channel number which would be correct but you should be able to set area elsewhere. So only have one BBC One channel etc.

[MrLanMan]

I assume there's no longer a way to sign up for Sky os 2.0 beta?

I've checked MySky app, including Sky VIP section, a few times over recent weeks and haven't seen an option offered

[GD1]

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@MrLanMan wrote:

I assume there's no longer a way to sign up for Sky os 2.0 beta?

I've checked MySky app, including Sky VIP section, a few times over recent weeks and haven't seen an option offered

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Given the trial is in progress it's safe to assume you did not get an invite.

[Katniss]

1) There doesn't seem to be a way to delete watch lists

2) How do you put TV Guide into Favourites order?

3) I hate how lengthy the process is to switch watchlists. I have 4, all for me, but categorised, it's now a pain to flick between