@RobL2 wrote:
I've got a UK bank account and purchasing from Sky Italy website with my italian address
That's probably the issue then I bet Sky Italy will only support Italian card and bank details.
FYI - This forum is for Sky UK ( and ROI), Sky Italia is separate subsidiary company that will have their own customer services contact details.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
