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This message was authored by: wightred

Sky pucks

If I change my broadband provider from sky, will I be able to keep the 2 pucks I have in my other rooms?. If not, how do I stream my sky glass to my other tv's(which are not sky glass tv's)

Thanks.


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This message was authored by: Mark39 Answer

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

No, not for a change of broadband.

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This message was authored by: GD1

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

@wightred wrote:

If I change my broadband provider from sky, will I be able to keep the 2 pucks I have in my other rooms?. If not, how do I stream my sky glass to my other tv's(which are not sky glass tv's)

Thanks.


You don't stream your Glass TV to other TV's it is not setup like Sky Q

 

Glass TV & all pucks are independent of each other.  As long as you have the bandwidth needed for all the devices to run changing broadband provider won't affect them (you will of course need to reset the network settings on each Puck & TV for the new hub).

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Exiled-in-HH

Re: Sky pucks


@wightred wrote:

If I change my broadband provider from sky, will I be able to keep the 2 pucks I have in my other rooms?. If not, how do I stream my sky glass to my other tv's(which are not sky glass tv's)

Thanks.


Sky Pucks should work with any ISP ... but there are issues with certain ISPs😉

 

Your Sky Glass should also work with your new ISP ... there is no correction between Sky Glass and Sky Pucks they all need valid active Sky subscriptions ... who will be your new ISP?

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This message was authored by: wightred

Re: Sky pucks

I'm looking to change to wightfibre( I live on the Isle of Wight). I will be getting a guaranteed 150 mbps upload and download, but I didn't know if I will have to return my pucks to sky.

This message was authored by: Mark39 Answer

Re: Sky pucks

Posted by a Superuser, not a Sky employee. Find out more

No, not for a change of broadband.

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