Netflix

[Stubacca1973--]

Just recently got sky ultimate on my sky puck which I also get Netflix, am I able to still get Netflix on my mobile phone 

[peter-marlow+1966]

Welcome to the forum. 

We are all fellow customers on here like yourself. 

Apart from  on your  tv  and trying  to watching  Netflix  on your how many other devices  are you watching  Netflix  on because  with Netflix  with the basic is you can watch  on two  devices 

 as you can see

[63johnw]

Hi @Stubacca1973--  yes you should be able to if you have subscribed to a level that allows viewing on multiple devices. I believe the basic level allows watching on 2 devices at the same time. 

[Stubacca1973--]

Thank you for your replying 

I have the basic package and have Netflix on my TV and trying to get on my phone, don't have it on any other devices apart from phone  

[TimmyBGood]

@Stubacca1973-- 

The app can be installed on as many devices as you wish, but only two instances can be in use (being viewed) simultaneously 

[lettice]

As mentioned above.

If you are on the Netlflix standard with ads plan, you can add as many devices as you like, but can only view on two devices at a time.

In addition, on the standard with ads plan, you can watch in HD and can also download on two devices at the same time, on supported devices.

More on the plans and supported devices here;

https://help.netflix.com/en/node/24926