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Discussion topic: Netflix will not open through Sky

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This message was authored by Jtow23 This message was authored by: Jtow23

Netflix will not open through Sky

For a few weeks now, Netflix will not open on my TV. It's paid for through Sky but just get the spinning wheel and it never opens... rebooting the box works every now and again but not every time 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Netflix will not open through Sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jtow23 

 

Who is your ISP? Can you get to the main netflix menu at all? 

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Jtow23
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This message was authored by Jtow23 This message was authored by: Jtow23

Re: Netflix will not open through Sky

My broadband is with Sky. No, just get the Netflix logo and the spinning wheel. Having researched this a little more, it's a widespread known issue. It's so frustrating! How can this be going on for so long. 

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