Netflix passcode

[sam+harman]

Morning all,

A mild inconvenience on Netflix via Sky stream (on top of the picture quality issues) but has anyone else noticed that you can't manually type in your passcode to netflix via the remote buttons? You have to manually select them via the onscreen keypad.

I used to be able, and it still works on Sky Glass, but it stopped working at a similar time to the Netflix UI update and when the picture issues first started happening, probably not linked but coincidental.

[Chloe-W22]

Hi @sam+harman,

You shouldn't have to sign in consistently to Netflix, after the first time it will keep you signed in... can you explain a little more?

[sam+harman]

I have set a passcode to access my account.

to access my account I used to be able to type the passcode using the remote control numbers however now I have to manually scroll on the on screen number pad to select the passcode.

works fine on sky glass, but sky stream has this issue

[Chloe-W22]

Thanks @sam+harman, I've sent this on to be looked at

[DieDante666]

Yes, experiencing this too - completely nullifies the point of a profile PIN if everyone in the room can see you typing it in, glad to see it's being looked at!

[sam+harman]

Thats a good point, I didn't consider the security/privacy issues this raises