Netflix issues

[Queennie79]

I have sky stream i want to use my sky netflix i sign in with my details i got no activate link am on ultimate tv package and says netflix already yours

I go to netflix on sky and go to sign in 

It says  to sign up for netflix on this device you will need to upgrade your package am not upgrading when its already included

Tried eveything to sort it 

[Mark39]

@Queennie79 Tried Sky's help here?

https://www.sky.com/help/articles/how-to-activate-netflix

[Queennie79]

Did all that even calling was not cba with it now