Sky Stream Set Up

[Rod1658]

I have just joined Sky from Virgin and safe to say so far it's been a shambles. I have spent 3 weeks trying resolve an issue with linking my account and being unable accept my post code.  You would think it's easy, not so I have spoken to at least 6 call handlers, god knows how many virtual and chats.  Well safe to say they can't fix it new hub sent and that never linked either, they are very polite and promise to help but no one has solved it. Seriously considering abandoning it and going to live in a world where Bots and AI and the internet and TV doesn't exist. It is truly the worst experience ever and I have a few believe. Virgin Extortionate and Sky couldn't fix a problem as simple a post code error🤬🤬🤬🤬🤬

[mikealanr]

Hi @Rod1658 

Unfortunately we are fellow customers here on the community. Super users such as myself can escalate your post for a team to try and assist if you would like me to?

Or you can try making a formal complaint as per the information here: https://www.sky.com/help/articles/how-to-make-a-complaint

MikeAlanR