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Discussion topic: Netflix black screen

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This message was authored by: Chris820

Netflix black screen

Anyone else having trouble getting Netflix to start ? I keep getting a black screen, although when I restart puck it works but happens again if I exit out of app

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This message was authored by: Stephen+Mourton

Re: Netflix black screen

@Chris820   Hi, have you tried an app refresh?  If not go to Settings, System management. Resets & updates and select App refresh. This takes a few minutes but will automatically return you to the Home Screen.  Then go straight back in and this time select Restart.  Again wait for this to return you to the Home Screen.  I hope that sorts it for you!

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