This discussion topic has been answered Discussion topic: Netflix Activation
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Message posted on 19 Jan 2026 08:10 PM
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I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?
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Message posted on 20 Jan 2026 09:56 AM
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@Kevin1234567 wrote:I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?
@Kevin1234567 have you followed the steps in this article https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... ?
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Message posted on 20 Jan 2026 09:56 AM
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@Kevin1234567 wrote:I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?
@Kevin1234567 have you followed the steps in this article https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... ?
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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