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This message was authored by: Kevin1234567

Netflix Activation

I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?


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This message was authored by: MarkGoldsmith Answer

Re: Netflix Activation

Posted by a Superuser, not a Sky employee. Find out more

@Kevin1234567 wrote:

I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?


@Kevin1234567 have you followed the steps in this article https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... ?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Netflix Activation

Posted by a Superuser, not a Sky employee. Find out more

@Kevin1234567 wrote:

I have recently joined Sky, and added Netflix to my subscription. The Netflix app says "To sign up for Netflix on this device, you'll need a plan with sky". I have refreshed the apps and factory reset my puck, and also tried to make a new Netflix account through the sky app to no avail. Any solution for this?


@Kevin1234567 have you followed the steps in this article https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-using-net... ?

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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