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Discussion topic: My streaming box does not work I want to be reconnected to dish please

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This message was authored by Mrs+j+Sidwell This message was authored by: Mrs+j+Sidwell

My streaming box does not work I want to be reconnected to dish please

I would like to be reconnected to dish. Streaming box does not work I go to my sons house to watch sky TV at present. I turned streaming box off overnight. Turned back on today, I checked connections sky box is blank. No connection at all, I've checked remote. 

I NEED PLEASE. An engineer to come and reconnect me to dish outside and I will pay for fast forward and advert fast forwarding. could I cancel sky streaming service please. There has been a lot of problems with the streaming box I should of changed within the month when I could of changed my mind. 

 

 

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Mrs+j+Sidwell
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This message was authored by Mrs+j+Sidwell This message was authored by: Mrs+j+Sidwell

Re: My streaming box does not work I want to be reconnected to dish please

Not sure what to do now I will wait for an answer. 

Mrs+j+Sidwell
Topic Author
This message was authored by Mrs+j+Sidwell This message was authored by: Mrs+j+Sidwell

Re: My streaming box does not work I want to be reconnected to dish please

Is that list the answer?

Mrs+j+Sidwell
Topic Author
This message was authored by Mrs+j+Sidwell This message was authored by: Mrs+j+Sidwell

Re: My streaming box does not work I want to be reconnected to dish please

Please can I cancel ? If not can I be reconnected to the satellite dish?

 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My streaming box does not work I want to be reconnected to dish please

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you need to contact Sky

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: My streaming box does not work I want to be reconnected to dish please

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mrs+j+Sidwell 

 

You will neee to contact Sky regarding changing back to Sky Q. 

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My streaming box does not work I want to be reconnected to dish please

Posted by a Superuser, not a Sky employee. Find out more

@Mrs+j+Sidwell wrote:

I will pay for fast forward and advert fast forwarding


Those aren't applicable on Sky Q anyway.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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