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Discussion topic: can't log in to stream account as used same email as broadband account, help!

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This message was authored by MJJ365 This message was authored by: MJJ365

can't log in to stream account as used same email as broadband account, help!

I ordered my sky stream seperate to my broadband so have 2 account numbers with the same email adress attached to both and i can only ever see the broadband account when i log in. Any tips?

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This message was authored by Deedee36 This message was authored by: Deedee36

Re: can't log in to stream account as used same email as broadband account, help!

Posted by a Superuser, not a Sky employee. Find out more

@MJJ365  Are you trying to

setup a new puck?

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“Trying to help improve sky glass”
MJJ365
Topic Author
This message was authored by MJJ365 This message was authored by: MJJ365

Re: can't log in to stream account as used same email as broadband account, help!

no just log in to my sky

This message was authored by Deedee36 This message was authored by: Deedee36

Re: can't log in to stream account as used same email as broadband account, help!

Posted by a Superuser, not a Sky employee. Find out more

Using the app or web browser?

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“Trying to help improve sky glass”
MJJ365
Topic Author
This message was authored by MJJ365 This message was authored by: MJJ365

Re: can't log in to stream account as used same email as broadband account, help!

web browser at the mo

This message was authored by Deedee36 This message was authored by: Deedee36

Re: can't log in to stream account as used same email as broadband account, help!

Posted by a Superuser, not a Sky employee. Find out more

Try the app or at the bottom of the glass/puck homescreen you can check my sky from there 

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“Trying to help improve sky glass”
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