My sky Puck won’t accept my WiFi password

[Andy+Simpson1992]

Every time I turn my sky stream puck on it hasn't automatically connected to WiFi,

It asks for me to connect to WiFi which I try and it won't accept my WiFi password, 

I can connect it by resetting the puck to factory settings and setting up as a new puck 

this accepts the same WiFi password then 

this has happened for the last 5 days 

I've turned the pucks off and internet for 5 minutes still doesn't work 

left them off for 24 hours still doesn't work 

[Mister_Dalek]

---

@Andy+Simpson1992 wrote:

Every time I turn my sky stream puck on it hasn't automatically connected to WiFi,

It asks for me to connect to WiFi which I try and it won't accept my WiFi password, 

I can connect it by resetting the puck to factory settings and setting up as a new puck 

this accepts the same WiFi password then 

this has happened for the last 5 days 

I've turned the pucks off and internet for 5 minutes still doesn't work 

left them off for 24 hours still doesn't work 

---

Do you have network standby turned on in the network settings on the puck?