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Discussion topic: Mr Brian Ckarke

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This message was authored by: Golfchamp

Message posted on ‎09 Dec 2025 12:57 PM

Mr Brian Ckarke

I have made numerous phone calls with no satisfaction at all when my Sky Stream was installed back on 12/09/2925 as I onl received 1 puck and 1 remote control when I should have received 2 of both as per my order. It was forwarded to your escalation team but they have done nothing to resolve my issue. All I ask is for the second puck and remote control to be delivered as this this is what I'm paying for. My order was placed on 01/08/2025, a/c number is 625

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This message was authored by: GD1

Message posted on ‎09 Dec 2025 01:00 PM

Re: Mr Brian Ckarke

Posted by a Superuser, not a Sky employee. Find out more

@Golfchamp  You're not contacting Sky Customer service by posting here.  Yiou will need to speak to Sky again regrarding your complaint.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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