@Dan255 More info is needed, what do you mean won't recognise my stream provider?
Are you able to see the stream puck output on the relevant HDMI input?
Are you talking about the HDMI label the Samsung has assigned to the puck?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
