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Discussion topic: Moving from Virgin to sky

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This message was authored by: Jenko52

Moving from Virgin to sky

Hi all

 

Im looking at moving to sky from virgin for tv and brordband, looking atgetting sky stream and 500mb internet bundle and have been told that i can move bu using One Touch Switch (OTS) for my broadband but was wondring dose this also cancal my tv packege aswell? 

 

Thanks 

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This message was authored by: GD1

Re: Moving from Virgin to sky

Posted by a Superuser, not a Sky employee. Find out more

@Jenko52 wrote:

Hi all

 

Im looking at moving to sky from virgin for tv and brordband, looking atgetting sky stream and 500mb internet bundle and have been told that i can move bu using One Touch Switch (OTS) for my broadband but was wondring dose this also cancal my tv packege aswell? 

 

Thanks 


No it's only broadband that you can use one touch for

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: lettice

Re: Moving from Virgin to sky

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above the One touch service is only for broadband moves from one isp to another.

 

To cancel your Virgin TV and get Sky Stream, you will have to cancel your TV account with Virgin themselves at some point, so you are not paying for both for too long a period.

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This message was authored by: Jenko52

Re: Moving from Virgin to sky

Thank you

 

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This message was authored by: Jenko52

Re: Moving from Virgin to sky

Just got off the phone to virgin and as long as you tell them you would like to use the one touch swich program then theyll wait for sky to get in touch with them and your tv and boardband with switch over on the same day

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