Discussion topic: Movies not loading on Sky Stream Puck
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Message posted on 22 Jun 2024 09:28 PM
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Movies not loading on Sky Stream Puck
I have had Sky Stream Puck for a month. The first week I was able to get to the category "Movies" which loaded the films on Sky Cinema etc. Now it just buffers with "Please wait" for 1 minute and then goes back to home page.
All apps work but not Movies!!
All the other categories load straight away. Just the movies won't. I have fibre to the property, broadband speed is extremely fast.
Any suggestions?
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Message posted on 22 Jun 2024 09:37 PM
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Re: Movies not loading on Sky Stream Puck
Have you tried a reboot?
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.
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