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Discussion topic: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often freeze

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This message was authored by: LesleyD81

Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often freeze

As above. The puck  doesn't alway load when turned on then the remote randomly stops working. I unplug the puck and restart again then the remote works - it's just so glitchy ? Is this normal.  ??

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This message was authored by: MarkGoldsmith

Re: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often fr

Posted by a Superuser, not a Sky employee. Find out more

Make sure in the settings you have Network Standby Mode set to ON and overnight power saving mode OFF.

 

 

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This message was authored by: LesleyD81

Re: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often fr

Thank you. Will see if that works tomorow morning 

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