Discussion topic: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often freeze
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Message posted on 22 Jun 2024 05:00 PM
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Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often freeze
As above. The puck doesn't alway load when turned on then the remote randomly stops working. I unplug the puck and restart again then the remote works - it's just so glitchy ? Is this normal. ??
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Message posted on 22 Jun 2024 07:20 PM
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Re: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often fr
Make sure in the settings you have Network Standby Mode set to ON and overnight power saving mode OFF.
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Message posted on 22 Jun 2024 07:27 PM
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Re: Sky puck doesn’t always start - I have to unplug and then it will load. Then the remote often fr
Thank you. Will see if that works tomorow morning
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