Discussion topic: Miss adams
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Message posted on ‎29 Dec 2024 01:12 PM
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Miss adams
Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv
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All Replies
Message posted on ‎29 Dec 2024 01:33 PM
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Re: Miss adams
@Gillhappy24 wrote:
Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv
What happened in November?
Message posted on ‎30 Dec 2024 10:41 AM
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Re: Miss adams
Hi I'm deaf I have spoke u last night about my sky glass contract but I have closed my sky package last month I have change over someone else to EE u message me say about I got pay my sky tv when is contract run out please
Message posted on ‎30 Dec 2024 11:57 AM
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Re: Miss adams
@Gillhappy24 wrote:Hi I'm deaf I have spoke u last night about my sky glass contract but I have closed my sky package last month I have change over someone else to EE u message me say about I got pay my sky tv when is contract run out please
Is it perhaps the ongoing payment for the actual TV if you're paying for it over the 4 years agreement?
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Message posted on ‎30 Dec 2024 12:01 PM
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Re: Miss adams
Well I did cancel my bank account I didn't realise I still got pay tv glass so what I do now they say I'm outstanding payment
Message posted on ‎30 Dec 2024 12:04 PM
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Re: Miss adams
@Gillhappy24 wrote:Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv
If you were in a minimum term discount contract you have pay until the end of that contract😟
Message posted on ‎30 Dec 2024 01:39 PM
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Re: Miss adams
Ok I will carry on how I pay that bec I have cancel my bank so how I need set up again can I pay less every month please
Message posted on ‎30 Dec 2024 02:49 PM
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Re: Miss adams
@Gillhappy24 wrote:Ok I will carry on how I pay that bec I have cancel my bank so how I need set up again can I pay less every month please
You need to contact Sky directly to sort it out for you. @Gillhappy24
Message posted on ‎30 Dec 2024 02:56 PM
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Re: Miss adams
@Gillhappy24 If you've not already done so you can register with Sky's accessibility team https://www.sky.com/help/articles/contacting-sky-accessibility
There are a number of options to contact Sky outside the normal contact options
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Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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