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Discussion topic: Miss adams

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This message was authored by Gillhappy24 This message was authored by: Gillhappy24

Miss adams

Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Miss adams

Posted by a Superuser, not a Sky employee. Find out more

@Gillhappy24 wrote:

Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv 



What happened in November?

Gillhappy24
Topic Author
This message was authored by Gillhappy24 This message was authored by: Gillhappy24

Re: Miss adams

Hi I'm deaf I have spoke u last night about my sky glass contract but I have closed my sky package last month I have change over someone else to EE u message me say about I got pay my sky tv when is contract run out please 

This message was authored by oj01 This message was authored by: oj01

Re: Miss adams

Posted by a Superuser, not a Sky employee. Find out more

@Gillhappy24 wrote:

Hi I'm deaf I have spoke u last night about my sky glass contract but I have closed my sky package last month I have change over someone else to EE u message me say about I got pay my sky tv when is contract run out please 


Is it perhaps the ongoing payment for the actual TV if you're paying for it over the 4 years agreement?


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Gillhappy24
Topic Author
This message was authored by Gillhappy24 This message was authored by: Gillhappy24

Re: Miss adams

Well I did cancel my bank account I didn't realise I still got pay tv glass so what I do now they say I'm outstanding payment 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Miss adams


@Gillhappy24 wrote:

Hello I'm deaf I had message say I'm overdue payment sky glass tv but I'm not with sky since November I didn't know I got carry on pay streaming tv 


If you were in a minimum term discount contract you have pay until the end of that contract😟

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Gillhappy24
Topic Author
This message was authored by Gillhappy24 This message was authored by: Gillhappy24

Re: Miss adams

Ok I will carry on how I pay that bec I have cancel my bank so how I need set up again  can I pay less every month please 

This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Miss adams

Posted by a Superuser, not a Sky employee. Find out more

@Gillhappy24 wrote:

Ok I will carry on how I pay that bec I have cancel my bank so how I need set up again  can I pay less every month please 


You need to contact Sky directly to sort it out for you. @Gillhappy24 

This message was authored by GD1 This message was authored by: GD1

Re: Miss adams

Posted by a Superuser, not a Sky employee. Find out more

@Gillhappy24  If you've not already done so you can register with Sky's accessibility team https://www.sky.com/help/articles/contacting-sky-accessibility

 

There are a number of options to contact Sky outside the normal contact options

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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