Message appearing on my screen

[Kaz84]

Along bottom of the screen every now and again comes a message saying you can view related products then a button saying view now has just started do appear on my tv. Does anyone know what this is please 

[Deedee36]

@Kaz84 That sounds like a tv issue not a sky stream one 

[GD1]

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@Deedee36 wrote:

@Kaz84 That sounds like a tv issue not a sky stream one 

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My thoughts also

[Loubear1]

It has been apperaring on my Sky Stream this evening too. Happened while watching Coronation Street and Beat the Chasers. 

It seems to be a new advertising stream. Pressing on the View Now button links to products seen or advertised in the programme. 

It is the first time I have seen it but my partner said she has had it pop up also during today. 

[GD1]

@Loubear1  Is this on specific channels?

[Loubear1]

It just popped up when I turned over to itv3. My partner said it popped up when she watched the new Lockerbie drama on Sky Atlantic on demand. 

looks like it's not channel specific. 

 

[Anonymous]

That image is pending a moderator approval but once it's live itll be really helpful. 

Whilst we wait, what make of TV do you have @Loubear1 @Kaz84? I recall a few years ago LG were experimenting with this, I wonder if it's come back around.

The screenshot will help us confirm if it's a Sky UI or a TV UI though, so if you're not sure don't worry. 

[Loubear1]

I have the LG B3 OLED. 

I did try to select it as it popped up on E4 during Terminator Genisys. However it just brought up the channel  banner at the bottom. 

Now you have mentioned the LG thing, when I see it next time, I will try and select using the LG remote. 

Thank you for bringing this to my attention. I was unaware that LG had tried something before. I've had the TV for a year and it's only just started to happen. 

[Anonymous]

If it does turn out to be an LG thing, one solution would be to disconnect your TV from the WiFi, because with Sky stream you don't really need any of the "smart" bits of Smart TV and it's really just a data and advertising platform for the TV manufacturer with little benefit to users. 

[Anonymous]

I can see the photo now. My instinct is that this your TV not Sky, just because that doesn't look like typical Sky design style and looks more like LG's to me. 

[lettice]

If I recall, you get similar to that on LG TVs if they are in the Demo  or store mode.

You need to go into the LG settings and come out if they are in demo/store mode.

[HavencroftKev]

I had it too, it's definitely a Sky Stream thing. 

If Sky are going to start pushing this sort of thing on customers I'm not going to be happy. 

[Anonymous]

What make of TV do you have @HavencroftKev? What happens if you press the button using your Sky remote?

[HavencroftKev]

I have an LG and after reading more of the comments maybe it is an LG thing.

Obviously more research is needed.

Maybe I should have read comments first before jumping in 🤣

[Anonymous]

No problem @HavencroftKev, it's easily done and it's a bit speculative at the moment anyway. 

But whoever is responsible for this, shame on them! What a horrible feature..