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This discussion topic has been answered Discussion topic: Looking.to order extra pucks for sky stream

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Message posted on ‎09 Apr 2024 09:54 AM

Looking.to order extra pucks for sky stream

Need help ordering 2 more pucks , as told by sales team for my 2 kids

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Avatar for GD1
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This message was authored by: GD1 Answer

Message posted on ‎09 Apr 2024 10:41 AM

Re: Looking.to order extra pucks for sky stream

Posted by a Superuser, not a Sky employee. Find out more

@M88rtv  You should be able to do this online through your account, the forum can't do this for you.

 

https://www.sky.com/mysky/tv/home-setup

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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This message was authored by: GD1 Answer

Message posted on ‎09 Apr 2024 10:41 AM

Re: Looking.to order extra pucks for sky stream

Posted by a Superuser, not a Sky employee. Find out more

@M88rtv  You should be able to do this online through your account, the forum can't do this for you.

 

https://www.sky.com/mysky/tv/home-setup

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: lettice

Message posted on ‎09 Apr 2024 12:20 PM

Re: Looking.to order extra pucks for sky stream

Posted by a Superuser, not a Sky employee. Find out more

As  mentioned above.

You can do this from your Sky MySky account online, via the MySky app.

Look under Your products, select Manage Home Setup section and go down to Sky Stream pucks.

Press the + button to add the number of extra pucks you require.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on ‎08 Mar 2025 05:59 PM

Re: Looking.to order extra pucks for sky stream

I need to order a second puck 

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Message posted on ‎08 Mar 2025 06:00 PM

Re: Looking.to order extra pucks for sky stream

I need another puck

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Message posted on ‎08 Mar 2025 06:02 PM

Re: Looking.to order extra pucks for sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Jelleybob see post 2 above 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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