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Discussion topic: Loading

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This message was authored by: poppy61

Message posted on ‎29 Sep 2026 06:05 PM

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Error message unable to load on sky stream programme goes off altogether 

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Avatar for Angel_Aka
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This message was authored by: Angel_Aka

Message posted on ‎29 Sep 2026 06:44 PM

Re: Loading

@poppy61 wrote:

Error message unable to load on sky stream programme goes off altogether 

Have you tried rebooting? 

Have you checked the broadband connection?

Run a network check from the get help menu on the Netflix app. SkyOS needs a minimum of 25Mbps continuously in order to have any hope of running a reliable service. 

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This message was authored by: GD1

Message posted on ‎30 Sep 2026 09:23 AM

Re: Loading

Posted by a Superuser, not a Sky employee. Find out more

@poppy61  Your latest post regarding the same issue has been removed, you already created a thread and received a reply, did you follow the advise posted?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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