Lip Sync issues - Sky Stream

[AJM48]

I do agree that as a marketing exercise this whole thing has been a shambles.   It would make a great case-study for someone studying Marketing Communications and I wish I had been given that on a plate like this when I was struggling to find something for my MarComms project!    The problem Sky has is that you never really know who hears all the negative news and goes to BT/Virgin/etc etc.    If it hits the IT/Digital press then there will be more damage to their sales.

[Super+Anthony]

Valid points @charliedawg @AJM48 

[Fothergill1]

Hi @Keith-1  The lip sync issue has been happening for some time and Sky have been working hard to find a solution.  Have a look at the "Answer" to THIS thread.  You will see that Sky have started rolling out an update which they are hoping will resolve / improve the issue. Currently this update appears to be rolling out to Glass TVs as I have not seen any posts mentioning a puck has been updated (mine hasn't and I am normally in the first 5% batch when pucks are updated).

In the meantime if you notice the lip sync simply flip to another channel and then back again as this will get it back in sync.