Sky Stream Sound Out of Sync. What is the latest.

[Bluegiraffe]

Sorry to see you are having issues

I had this all the time but since firmware fixes were made (quite a few were needed) I have not had the issues for many months.

When you post, please add the firmware version of the Sky Stream device (It's in Settings -> System Management menu right at the bottom of the main menu.

Also mention if you are using a sound bar or how your audio is configured as that could make a difference as well

Regards

Bluegiraffe

[Beemex5]

Hi my sound is out of sync with the tv picture.

?

[caesarome]

@Beemex5 

What TV service from Sky do you have as you have put this in the Sky Go forum.

[Beemex5]

Sky stream

[ToadyMcToad]

Having lip sync issues on sky stream, particularly noticeable when streaming UHD on demand films. The audio is slightly ahead of the picture and it's infuriating, someone stops speaking and their jaw is still going. Live TV is generally ok although have seen it a bit and it seems largely isolated to on demand sky cinema etc.

Set-up is straightforward puck into top end TV, (Bravia 8 II), no sound bars etc, with decent hdmi cable that handles 4k120 VRR gaming - sound straight from TV speakers. Nothing else plugged into the TV or streamed from the TV OS has this issue, and given the track record of sky stream it firmly looks like it's the puck.