@Fothergill1 wrote:
@BC1956I know Sky are aware as this issue has been highlighted by superusers on the closed forum and Sky employees have confirmed that the relevant teams are working on the issue. Fingers crossed they find a solution soon 🤞.
One of the difficulties that Sky face is that this issue does not effect everyone. For example I had some lip sync problems a couple of months ago (along with many others on this thread) but Sky seemed to resolve that problem. A new one has now become apparent but I only had this problem when watching ITV and this seem to have gone away as I have not noticed any lip sync for a few weeks now. Other subscribers are unfortunately not so lucky and are still plagued with the issue..
Yes that's the thing people often forget when they're not so tech minded or solely tech users. If it's not working for you it can understandably be frustrating but it doesn't mean it's broken for everyone. I mean if it was Sky would have no customers.
@BC1956
Imagine all the different variables out there of different brand, model, age of equipment etc. connected to different sound systems, soundbars with different spec cables, different settings and so on. Thousands of different variations. Finding the specific thing that is incompatible, conflicting or creating a problem isn't as simple as we'd all like. I mean that's exactly why every piece of software on the planet is never 'finished'. It's always a version x.xx. That's the nature of tech.
Also because of the above it's also not as simple to blanket say Amazon fire stick doesn't have these problems, because you can bet you bottom dollar it will for some. Terrible lip sync issues on my parants setup with fire stick for instance.
Anyway hopefully an update soon that is for sure being worked on will help some people with lip sync issues out.
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Pioneer Kuro PDP-LX5090 50in Plasma TV | Yamaha DSP-AX863 SE AV Amp
Sky Stream Puck; Build: QS033.022.00P | Sky Broadband Ultrafast
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