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Discussion topic: Itvx ads

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This message was authored by: davidglen983

Itvx ads

Hi there. We have ad skipping as part of the package, however on itvX, when we ff the ads, it's started then going back to the start of the program every time we fast forward an ad. Is this a known issue please?

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This message was authored by: Hunter2660

Re: Itvx ads

When fast forwarding press play just before the bar reaches the end. It should then resume just before the end of the ad break.

This message was authored by: mikealanr

Re: Itvx ads

Posted by a Superuser, not a Sky employee. Find out more

Hi @davidglen983 

 

You can also press pause and then rewind on ITVX and then it will begin playing content again in the next segment (i.e. after the ads).

 

MikeAlanR

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This message was authored by: Varkanoid

Re: Itvx ads

I have been playing with this and all you need to do when an Ad comes on is press fast forward 3 times for the fastest speed and leave it do not touch the remote!

 

It will then go all the way to the end of bar, then it go back to the previous screen and it appears as the beginning of the stream, then you get a circle (wait) icon in the middle then it moves to the section after the ads and continues playing where you were before.

 

My advice, once you fast forward on the AD's DO NOT TOUCH THE REMOTE! 😉

 

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