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Discussion topic: It was going so well but…..

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Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

 Reduced the number of boxes in my mesh and all was going much better. Today I turn on the TV in the kitchen and get this. 

just why? So annoying. Speed is currently 480mbps in the kitchen. 

IMG_5282.jpeg

 

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Working again after a reboot but honestly.....

Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

This still happens far too often in a house dripping with strong, ultrafast WiFi. Not good enough.

 

IMG_5334.jpeg

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: It was going so well but…..

Posted by a Superuser, not a Sky employee. Find out more

@Marvinator 

 

I don't see any cables: is the Stream puck sandwiched between television set and wall, or located elsewhere with embedded cabling?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

 Hi Timmy. It's here. The cables are concealed in the wall.

 

IMG_5338.jpeg

Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

Absolutely ridiculous.

 

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This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: It was going so well but…..

@Marvinator @Speed is irrelevant when you are going above 50mbps. The fact that you get over 400mbps means nothing, as we have discussed before it's more important to have a strong network connection.. are you still using the mesh system - that's your issue. The mesh system you have is budget and there are known issues. Sky stream dowesnt play nicely with mesh based systems 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: It was going so well but…..

@Marvinator @You're blaming sky when I think the issue is your mesh system.  Look others have had issues previously.., https://helpforum.sky.com/t5/Broadband/Mercusys-Halo-Mesh-and-Sky/td-p/4451724

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

Did you miss the other image that I posted indicating a very strong network connection in the area where the pucks are?

 

no other device ever, ever disconnects. So the issue is the Sky tech, as usual. That's my point. It's not good enough. There was no indication prior to purchasing that Sky Stream "does not play well with mesh systems".

 

 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: It was going so well but…..

if you stick with the mesh system you currently have and Sky stream your problems will continue

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

Not really good enough, is it? Why can't Sky make tech that works properly? 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: It was going so well but…..

@Marvinator @Sky stream works perfectly for me and the vast majority. 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

So what, Jason?

Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

Oh, and hang on, it seems from a search of this forum that I am far from alone with these issues. 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: It was going so well but…..

@Marvinator @Enjoy your evening and Sky stream 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Marvinator
Topic Author
This message was authored by Marvinator This message was authored by: Marvinator

Re: It was going so well but…..

Too trolling Jason, as has been the case throughout the thread. 

for anyone else reading, I have found a solution. Turning Stay Connected in Standby to off seems to have done it. Pucks just take an extra 5 seconds to come on. 

 

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