Issues with sky.com

[Supersticky]

This is all I get when I enter the sky shop on my puck, I've rebooted, redirect, plugged unplugged, reset, refreshed and thrown it out the window yet it's still pi33. Can anyone help please??? This is what I get on the screen.... Mysky_1018 We'll be back soon something went wrong but we're working on this please try again later I've had this message now for three months!!!....What they on a world cruise!!

Moderator Actions: Retitled to better reflect issue

[TimmyBGood]

---

@Supersticky wrote:
What they on a world cruise!!

---

Given there have been no similar posts, the suspicion would be that's a fault with your particular account or hardware setup.

[lettice]

@Supersticky 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

[Danz994]

Good morning @lettice Thanks for making us aware of this. I'll send @Supersticky an invite now and we can assist further. Thanks, Danielle