Issues with Sky Stream apps

[Timmywhizz]

I have sky stream. The channel 4 app freezes every minute or so, making it totally unusable, discovery+ says I have the app through sky, and just need to log in, then when I log in, says I need to go to google to upgrade, cant talk to anyone on the phone, as it ALWAYS says high call volume, 

[Jporch316]

@Timmywhizz 

Couple of things to try 

first pull the plug for 10 mins .....

also in the settings menu there's an option for "refresh apps" - if you select this it normally works over a few hours in the background