12 May 2024 04:50 PM
I choose a film, it brings up the Play screen but then the screen goes blank. No picture or sound. Other Sky systems seem to be working ok. I tried another movie but the same thing happens. I have a new Cinema subscription, this would have been my first try at watching a movie in Cinema... Cinema is listed in my Products. Mystified!
12 May 2024 05:01 PM
Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting
12 May 2024 05:01 PM
Try rebooting your Puck by pulling the power cable out for 30 seconds and reinserting
12 May 2024 05:04 PM
Hi @Nigelb1972
Will try that now, thanks...
12 May 2024 05:13 PM
Many thanks, working now! Sleepyhead puck needed waking up... 🙂